General Terms and Conditions of Sale (GTC)
General Terms and Conditions of Sale (GTC)
EKvolution ("we", "us", or "our") operates the website ekvolution.com (the "Site"). These General Terms and Conditions of Sale ("GTC") govern the use of the Site and the purchase of products on the Site.
By placing an order on the Site, you agree to be bound by these GTC.
1. Scope of Application
These GTC apply to all orders placed by customers ("you", "your") via the Site. They define the rights and obligations of the parties in relation to the sale of products.
EKvolution reserves the right to amend these GTC at any time. The version of the GTC in effect at the time of placing the order will govern that purchase.
2. Products
All products available for sale are described on the Site. We make every effort to ensure that product descriptions and images are accurate, but we do not guarantee that the product descriptions, colors, or other content available are error-free, complete, or current.
The availability of products is subject to change without notice.
3. Prices
All prices displayed on the Site are in [currency] and include applicable taxes unless otherwise stated. Prices do not include shipping fees, which will be calculated and added at checkout.
EKvolution reserves the right to modify the prices of products at any time, but the price charged to the customer will be the price in effect at the time of order confirmation.
4. Order Process
To place an order:
- Select the products you wish to purchase and add them to your cart.
- Complete the checkout process, providing your billing, shipping, and payment information.
- Confirm your order.
Once the order is placed, you will receive a confirmation email acknowledging receipt of your order. This email does not constitute acceptance of your order. EKvolution reserves the right to cancel or refuse any order for legitimate reasons, including:
- Unavailability of products
- Suspicion of fraud or unauthorized or illegal activities
- Error in product or price information
5. Payment
We accept the following payment methods:
- Credit/Debit Cards
- [Other payment methods available]
Payment must be made in full at the time of placing the order. Your order will not be shipped until payment is received.
In case of failure to collect payment, EKvolution reserves the right to cancel the order.
6. Delivery
We deliver products to [countries or regions you ship to]. Shipping fees and delivery times are displayed at checkout.
The delivery times provided are estimates and may vary. EKvolution is not responsible for delays caused by external factors (e.g., customs, carrier delays). In the event of a delay in delivery, we will notify you as soon as possible.
You are responsible for providing accurate shipping information. EKvolution will not be liable for lost or delayed shipments resulting from incorrect shipping details.
7. Right of Withdrawal / Returns
You have the right to withdraw from the purchase and return products within 14 days of receiving your order, provided the products are unused, in their original packaging, and in a resalable condition.
To exercise this right, please contact us at info@ekvolution.com to initiate the return process. You will be responsible for the return shipping costs unless the return is due to a mistake on our part.
Refunds will be issued using the same payment method you used for the original transaction, and may take up to 14 days after we receive and inspect the returned products.
8. Warranty
We provide a warranty for the products sold on our Site, which covers manufacturing defects for [specify the warranty period, e.g., 30 days]. This warranty does not cover damage caused by improper use, wear and tear, or external factors.
If you believe you have received a defective product, please contact info@ekvolution.com for assistance.
9. Liability
EKvolution will not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the sale, delivery, or use of the products, except in cases where liability cannot be excluded by law.
Our total liability in relation to any claim will be limited to the amount you paid for the products.
10. Intellectual Property
All content on the Site, including product descriptions, images, logos, and trademarks, is the intellectual property of EKvolution or its licensors. You may not reproduce, distribute, or otherwise use any content without our prior written consent.
11. Force Majeure
EKvolution will not be held liable for any failure or delay in performing its obligations due to events beyond its reasonable control, such as natural disasters, strikes, wars, or governmental restrictions ("Force Majeure"). In such cases, we will notify you as soon as possible and suspend the performance of our obligations until the Force Majeure event is resolved.
If the Force Majeure event lasts more than 90 days, either party may terminate the contract.
12. Data Protection
EKvolution is committed to protecting your personal data. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your personal information.
13. Governing Law and Jurisdiction
These GTC and any disputes arising from the sale of products will be governed by the laws of [country where EKvolution is based].
Any disputes will be subject to the exclusive jurisdiction of the courts in [country/region].
14. Contact Information
If you have any questions or concerns regarding these GTC or your order, please contact us at:
Email: info@ekvolution.com
Website: ekvolution.com